Reputation Hub

Manage Reviews, Track Competitors, and Boost Social Ratings Monitor and manage your Google and TripAdvisor reviews effortlessly. Respond to customer feedback, track your competitors' ratings, and implement strategies to enhance your online reputation. Improve your social ratings and maintain a strong presence across various platforms with our comprehensive review management tools.

Monitor and respond to Google and TripAdvisor reviews seamlessly.
Track competitors' ratings and performance in real-time.
Implement strategies to improve your social media ratings.
Centralize your review management with easy-to-use tools.

Get started

Reputation management software is essential for businesses that rely on customer feedback to build trust and grow. With eHubt’s Reputation Hub, you can take full control of your online presence by automatically collecting, filtering, and amplifying customer reviews across top platforms like Google, Trustpilot, and TripAdvisor.

Why Reputation Management Software Matters

Today, customers make decisions based on what they see online. One bad review can affect your entire brand perception. That’s why our system detects unsatisfied customers before their feedback goes public, offering them a chance to share their experience privately. This gives you time to resolve issues while directing happy customers to post their reviews online.

Filter Negative Feedback Before It Goes Public

With our smart feedback logic, customers giving 1–3 stars are asked for private feedback through an internal form. This allows you to act on concerns quickly. Meanwhile, 4–5 star reviewers are routed to leave their feedback on public platforms, helping you increase visibility with positive content.

Track Feedback with Powerful Analytics

eHubt’s reputation management software includes real-time monitoring of feedback by time, location, and platform. Managers can track the volume and quality of reviews, identify trends, and make data-driven decisions. This helps reduce bad reviews and improve customer satisfaction across all branches.

Integrate with Performance & Rewards Systems

Reputation Hub connects with Reward Hub to turn positive customer experiences into internal recognition. When a branch or employee receives outstanding feedback, you can assign awards or incentives instantly—boosting morale and reinforcing service excellence.

Customize Links and Feedback Channels

Each location can customize its review links to match their preferred platforms. You can edit feedback wording, manage QR codes, and adjust the behavior of the feedback logic anytime. All tools are fully accessible from the admin dashboard.

Learn how our employee management tools work alongside the Reputation Hub, or explore this reputation guide to see why businesses must act on reviews fast.